Easy to use, powerful cleaning agent, excellent customer service and did not trigger migraines.
I purchased this cleaning system after having our split systems professionally cleaned. Hubby suffers from migraines and we were able to determine that the cleaning agent used by the professionals was the cause for a run of chronic migraine.
We also purchased the tap adapter and nozzle so we could give the units a proper rinse. In the end the total cost was about the same as the recent professional cleaning.
The instructions in the packaging were limited but when supplemented with the video on the website the methodology was clear. And I did watch a video by This Old House as well to make sure I wasn't going to stuff it up.
The organic cleaning solution was excellent and I was surprised how much dirt and grime was removed considering they were professionally cleaned only 2 months ago.
Definitely get the tap adapter and spray nozzle. It made rinsing the units incredibly easy and I think the hot water helped. I did three rinses to ensure that any chemical residues were rinsed away.
I used two bottles of organic cleaning agent to clean both the inside and outside units of two split systems.
It's been five days since the cleaning and Hubby has been migraine free since cleaning day.
I feel like I need to temper this review so unfortunately the tap adapter had a bushing that came off. It was still usable and as I was in the middle of cleaning I made do. The good news is that the customer service responded within three hours of my request for replacement and a new adapter is on the way.
Would I purchase it again, you betcha!